Privacy Policy

How we handle your data at GolfCartOps

Last updated: March 2026. This document is a template and should be reviewed by legal counsel before use.

1. Information We Collect

Account Information

When you create a GolfCartOps account, we collect your name, email address, business name, and payment information.

Usage Data

We automatically collect information about how you use the Service, including pages visited, features used, and actions taken.

Tenant Customer Data

When your customers use your booking widget, we process their name, email, phone number, delivery address, and payment information on your behalf.

2. How We Use Information

  • To provide, maintain, and improve the Service
  • To process transactions and send related information
  • To send technical notices and support messages
  • To respond to your comments and questions
  • To detect, prevent, and address fraud and abuse

3. Data Sharing

We share data with the following third-party services as necessary to provide the Service:

  • Stripe — payment processing (card details are sent directly to Stripe and never stored on our servers)
  • SendGrid — transactional and marketing email delivery
  • Google Maps — geocoding, route optimization, and map rendering
  • Twilio — SMS notifications for delivery updates

We do not sell your personal information or your customers' personal information to third parties.

4. Data Retention

We retain your account data for as long as your account is active. Booking records and financial data are retained for 7 years for tax and legal compliance. GPS location history is automatically pruned after 90 days. Upon account deletion, we remove your data within 30 days, except where retention is required by law.

5. Tenant Customer Data Handling

As a GolfCartOps operator, you are the data controller for your customers' personal information. We act as a data processor on your behalf. You are responsible for obtaining appropriate consent from your customers and complying with applicable privacy laws.

6. Security Measures

We implement industry-standard security measures including:

  • Encryption in transit (TLS/SSL) and at rest
  • Row-level security for tenant data isolation
  • Regular security audits and dependency monitoring
  • DDoS protection via Cloudflare
  • Daily encrypted database backups

7. Your Rights (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information we collect
  • Request deletion of your personal information
  • Opt out of the sale of personal information (we do not sell data)
  • Non-discrimination for exercising your rights

To exercise these rights, contact us at [email protected].

8. Children's Privacy

The Service is not intended for children under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on golfcartops.com.

10. Contact

For privacy-related questions, contact us at [email protected].